Membership Policy

Policies:

1. Your membership guarantees your recurring time slot(s) each week, reserved exclusively for you while your membership remains active.

2. A minimum of 48 hours’ notice via email is required to be eligible for rescheduling non-illness related cancellations. 

3. A minimum of 24 hours’ notice via email is required for illness-related cancellations.
   If you arrive visibly ill, you will be sent home and the session will be forfeited.

4. Make-up sessions are not guaranteed and are subject to instructor and studio availability.

5. Month-to-Month Memberships: Missed sessions must be made up within the current billing cycle (4 weeks). Sessions do not roll over.

6. Annual Memberships: Missed sessions must be made up within two billing cycles (8 weeks). Sessions do not roll over beyond that window.

7. Membership payments are automatically drafted every 4 weeks using the card on file.

8. To cancel your membership, a minimum of 14 days’ written notice via email is required.
   If notice is not received at least 14 days prior to your next billing date, one final payment may be processed before cancellation takes effect.

9. Memberships automatically renew at the end of their term unless written notice is provided in accordance with your membership agreement.

Please contact us with any questions regarding memberships. 

Our pilates studio is located in the heart of Seattle’s Belltown neighborhood - near Queen Anne, South Lake Union & Capitol Hill.